FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)
avatar

Brian X. Tierney

13% approve of CEO

19% positive business outlook

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews
1.0
Dec 24, 2025

Not what it used to be.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits along with a defined pension.

Cons

The new executive leadership ruined this once great company. Employees used to be listened to for feedback and were valued as individuals. Now, executive leadership asks for feedback and doesn't act on it and every employee is just a number. Recent cultural surveys were a joke. The 'virtuous cycle' is essentially a downward spiral. Random layoffs are the new norm. One can question the CEOs loyalty considering he came from Blackstone, which owns 49.9% of FirstEnergy Transmission. Every decision benefits the executive leadership team and shareholders; not customers or lower level employees.

5.0
Dec 3, 2025

Good company, good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1.0
Dec 2, 2025

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Nothing leadership has ruined the company

Cons

The new executive team is awful and doesn't care about employees, they're preparing for a merger with AEP.

Viewing 22 - 24 of 639 Reviews

Glassdoor has 730 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.