Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

5.0

Dec 1, 2025

FirstEnergy

Modeling specialist i

Recommend

CEO approval

Business Outlook

Pros

Good work environment Great learning environment

Cons

Management could be more efficent

2.0

Nov 24, 2025

Changes were needed, but they went about them all wrong

Consultant

Recommend

CEO approval

Business Outlook

Pros

Pay, pension, benefits, people you work with

Cons

Constant ambiguity with strategy, never finish anything (initiatives are pitched, started, and get about 3/4 of the way done before something new comes along from a new executive that was hired), all of executive council are new to either the company and or the industry. As such, they do not know the people or the work that is being done by those people.

2.0

Nov 5, 2025

Do Not Recommend

Learning and development

Recommend

CEO approval

Business Outlook

Pros

Good PTO package Certain positions are flexible

Cons

Executive Leadership is not transparent as they like to preach to employees. The company is not managed well at all and it appears as though they are headed for a merger/acquisition.

Viewing 25 - 27 of 639 Reviews

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Jobs at FirstEnergy

Consultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc Center

Service Technician Trainee

Storekeeper - Lakewood OH

Ohio

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Building & Grounds Mechanic - Springfield

Business Analyst - Energy Efficiency Compliance & Reporting - Akron FirstEnergy Headquarters

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

FirstEnergy

Changes were needed, but they went about them all wrong

Do Not Recommend

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Jobs at FirstEnergy