Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

66% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (12) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Pay was good" ((in 27 reviews)); "They provide great benefits and ways to give back to the community." ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 20 reviews)); "The team is amazing and walks you through every step." ((in 9 reviews)); "Growth opportunity" ((in 8 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"Unorganized, poor management." ((in 12 reviews)); "No work life balance for managers." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 8 reviews)); "Better training and systems training" ((in 7 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What are the top reviewed FirstKey Homes locations?

Atlanta , Marietta , Charlotte , Phoenix , San Antonio , Kansas City , Dallas , Houston , Memphis , Indianapolis , Las Vegas , Miami , Kennesaw , Chicago , Saint Louis , Cape Coral , Fort Myers , Orlando , Homewood , Earth City , New York , Cornelius , Winston-Salem , Jarrell , Richardson , Nashville , Columbus , Jacksonville , Fort Lauderdale , Greenville

Skip to content Skip to footer

Notifications

FirstKey Homes

FirstKey Homes reviews

3.5

66% would recommend to a friend

(62 total reviews)

Mark Smith

67% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

3.4

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

62 reviews

Reviews about "Management"

Return to all reviews

5.0

Jun 27, 2022

Challenging but FUN!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This has been a challenging but fun place to work. It is an extremely competitive industry and everyone is racing to see who can be the biggest and best player in the single family rental (SFR) industry. The new management here is holding everyone accountable while fostering a great culture! It is a completely different place to work than just 1 year ago! So happy to have made the decision to join FirstKey!

Cons

It is fast paced. Work Life Balance can sometimes be a challenge but the work is very fullfilling!

1.0

May 2, 2022

Poor management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

None at all. Total chaos

Cons

No work life balance, Poor management.

FirstKey Homes Response

Thank you for taking the time to write a review. We have done a tremendous amount of work around training our management and taking the feedback from our employees and creating a better employee experience. If you would like to provide a more detailed review so that we can continue to welcome and grow our employees in the best way possible, I would love to hear your suggestions. You can reach me at kwalters@firstkeyhomes.com Thank you again for taking the time to provide feedback.

1.0

May 1, 2022

Run away

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Decent base and high bonus but goals are not realistic

Cons

Extremely old systems that make your job feel like hell. Management is HORRIBLE. Unrealistic goals without providing the adequate ressources !! I hate it here never had a 1-1 . Took 6 months for my manager to accept my 1-1 meeting request. I had no idea what she looked like. Unbelievable. Insurance is horrible ! Doesn’t cover the bare minimum and deductibles are high

FirstKey Homes Response

Thank you for taking the time to provide your feedback. We aim to equip our employees with the necessary tools to help support and grow each of our employees. I would love to hear more about your experience and try to understand the coaching that needs to occur on our side with management and how our benefits could better serve you and your needs. This would be a confidential conversation. Please email me at kwalters@firstkeyhomes.com if you would like to see things change. Thank you again for taking the time to voice your concerns.

Viewing 28 - 30 of 62 Reviews

Jobs at FirstKey Homes

Senior Compensation Analyst

Property Administrator

Assistant District Operations Director