FirstKey Homes reviews about "training"

63% positive business outlook

Reviews by job title

12 reviews
5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

I've had a fantastic experience working at FirstKey Homes so far. The welcoming atmosphere from day 1 made me feel right at home. The training provided was thorough and made me feel confident in starting my new role. The leadership team is very supportive and ready to help and encourage you in growing your skillset. One thing I have really appreciated is their emphasis on maintaining a healthy work-life balance which shows how much they value their employees.

Cons

None that I have come across yet.

4.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, challenging, always learning, some flexibility

Cons

Suddenly mandated weekend hours, poor training program Company growing faster vs deeper.. lack of employee care and training

4.0
Dec 14, 2022

FKH Review

Recommend
CEO approval
Business Outlook

Pros

Work from home Equipment provided Open dialogue with upper management

Cons

Heavy workload Lack of coverage when a teammate is out Lack of proper training

avatar
FirstKey Homes Response
3y
Thank you for taking the time to provide this feedback. Our team values this insight greatly! If you would like to discuss this and ideas on addressing your concerns, I would love that opportunity. Kyle Walters kwalters@firstkeyhomes.com
3.0
Sep 13, 2022
Recommend
CEO approval
Business Outlook

Pros

flexible hours , family based, pay is good

Cons

not good at communicating and training employees

avatar
FirstKey Homes Response
3y
Thank you for taking the time to post a review. If you would feel comfortable I'd love to hear some of your ideas on how we can be better. We are constantly working on improving but if there is something specific, I'd love to be able to pass along to the appropriate individuals. You can reach me, Kyle Walters at kwalters@firstkeyhomes.com
3.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Shows empathy. compensation, diversity, gift cards

Cons

No training, high turnover rate, role not clearly communicated.- highly escalated call center. Residents are not satisfied. CSRs are typically unable to provide a solution.

avatar
FirstKey Homes Response
4y
Thank you for sharing your feedback! We have taken some big steps in bolstering our Training/L&D teams over the last couple months and hope to make this a best in class service.
2.0
May 2, 2023

OK

Recommend
CEO approval
Business Outlook

Pros

Easy work good pay sometimes fun

Cons

not a long term employer not organized better training needed Fake DEI Growing too fast

3.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent benefits package, opportunity to work cross functionally

Cons

Poor interdepartmental communication, little to no training - very sink or swim mentality, and there is no back up when you’re away so when you take time off it is very difficult to get caught up.

3.0
Feb 4, 2024

Growing Company

Recommend
CEO approval
Business Outlook

Pros

Team work and employees work together

Cons

Better training and systems training workload

Viewing 1 - 3 of 12 Reviews

Glassdoor has 288 FirstKey Homes reviews submitted anonymously by FirstKey Homes employees. Read employee reviews and ratings on Glassdoor to decide if FirstKey Homes is right for you.