FirstKey Homes reviews

3.5

66% would recommend to a friend

(62 total reviews)
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Mark Smith

67% approve of CEO

63% positive business outlook

Reviews by job title

62 reviews

Reviews about "Management"

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1.0
Sep 3, 2025

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Nepotism, free meaningless certifications, easy

Cons

You're asked to get 5 star reviews mostly so the managers cab save their bonuses

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FirstKey Homes Response
9mo
Hi. Thank you for taking the time to share your perspective. We believe in accountability and integrity, which means acknowledging when employees feel their experience does not reflect the standards we strive for. Feedback like yours is important to help us reflect and identify areas where we may need to improve. The concerns you’ve raised about recognition, growth opportunities, and management practices are taken seriously. Please reach out to hrhelp@firstkeyhomes.com if you would like to discuss your experience further.
2.0
Dec 18, 2024

Horrible culture

Recommend
CEO approval
Business Outlook

Pros

Remote work was the only good thing

Cons

Work was extremely boring Supervisors were not engaged No job advancement No culture in the company Very high turnover Very long hours - unpaid overtime

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FirstKey Homes Response
1y
Hi. Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would value the opportunity to learn more about where we can improve. We encourage you to reach out to us directly at hrhelp@firstkeyhomes.com.
4.0
Aug 21, 2024

N/A

Recommend
CEO approval
Business Outlook

Pros

Very Helpful and management is supportive.

Cons

They had to make budget cuts and lay people off.

Viewing 4 - 6 of 62 Reviews

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