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FirstLight Home Care

Engaged Employer

FirstLight Home Care reviews

3.7

66% would recommend to a friend

(427 total reviews)
avatar

Glee McAnanly

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Senior management

3.6

Work/Life balance

3.5

Career opportunities

3.1

Compensation and benefits

FirstLight Home Care has an employee rating of 3.7 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstLight Home Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

427 reviews
1.0
Jan 26, 2016

Terrible!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping people in need. Possibly get a lot of hours if you want them.

Cons

Did not have many regular hours. Management is constantly calling during your off hours because of call offs or no shows I guess. They will even get you to try to work 40 hours straight without sleep. For example ,three clients 12 hour shifts back to back. Can't possibly be a good employee under those circumstances and it is illegal. They don't seem to care . They just want bodies and make you feel like that's all that you are is a body. You can say no but a good employer wouldn't have even asked.Management does not acknowledge their employees . You will never see them which is kind of nice but they should have company parties to show appreciation especially with the low pay. Terrible pay for such an important job. Those poor people are getting the bottom of the line coming in their homes. I can say though that most of these home health companies are the same. I'm not sure about the working people 40 hours + straight through. No benefits and they want you to take the clients paperwork to them while you are off the clock without pay. Terrible. Don't even consider that a legit job.

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FirstLight Home Care Response
9y
They "Did not have many regular hours" but we "tried to work them 40 hours straight without sleep". I'm not sure which it is, if we were asking a caregiver to work 40 hours straight I would think we had plenty of regular hours? It's obvious this person did not like working for us and I'm sorry that we both made a bad decision. At FirstLight Home Care, our extraordinary caregivers are the most significant members of our team. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. We are very proud of the incentive programs we offer our employees; paid vacation, paid overtime, weekly bonus pay, referral bonuses, Christmas bonus and quarterly performance awards. We have also done Christmas lunches, bowling events and paid quarterly training. So I'm not sure who this caregiver is, but I hope they find a company they are happy with since they believe "most home health care companies are the same". Have a blessed day. Wayne Arrington President FirstLight Home Care Tomball / The Woodlands
5.0
Dec 10, 2015

Caregiver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Going in the home and sit with the elderly. I make sure they are comfortable in their own homes.

Cons

There are no downsides with first light home care

4.0
Nov 28, 2015

Good Company

Home health aide
Recommend
CEO approval
Business Outlook

Pros

The management of Firstlight is very well structured. The two ladies at the office are very helpful and will help you get to work if you're car isn't working or something has happened. The clients I've worked with have been, for the most part, kind and very helpful in expressing their needs.

Cons

For me, it's a very far drive to the clients' homes.

Viewing 400 - 402 of 427 Reviews
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Glassdoor has 440 FirstLight Home Care reviews submitted anonymously by FirstLight Home Care employees. Read employee reviews and ratings on Glassdoor to decide if FirstLight Home Care is right for you.