FirstService Residential Assistant Project Manager (APM) reviews

A deeply disappointing workplace experience. This company prioritizes acquiring contracts over supporting its employees or genuinely respecting its clients. Employee contributions, expertise, and dedication are largely overlooked. The focus is solely on client appeasement, often at the expense of staff well-being. It’s a high-stress environment where you're treated as just a number—expected to absorb pressure from all directions with little to no support. Unfortunately, this reflects not just the company, but issues within the industry as a whole. Proceed with caution if you're considering a role here.

-Nepotism hires, hiring managers hiring unqualified friends. -Instances of HR speaking down to lower level employees. -Dismissive upper management. -Incompetent financial and accounting department, little to no financial back office assistance to property managers - BE ADVISED: accounting and financial department are data entry employees and are incapable of doing any work that requires thinking. You will be required to perform ALL financial, accounting, auditing, budgeting work, etc. and you will not be able to speak with anyone in the financial office, per their policy. -Do not expect to receive expected back office support to be a successful property manager with this company. -No assistants to property managers -Constant policy changes to benefit upper management while placing the burden on employees and property managers, while they call it "evolving". -Prejudice upper management and hiring team. -If you are applying for their CSS/RSS job roles, you will be required to close out 6-10 tickets per hour, otherwise you will be written up with performance issues. -This is one of those companies that like to use the "one team" motto to make it feel like a "family".