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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)
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David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Work Training provided Daily Meetings

Cons

Too little pay for the amount of work. The bonus is not even enough to make a difference in your monthly financial needs, and the 5-minute Total Handle Time requirement is not nearly enough time to deal with the level of problems customers face. If you really want to help a customer, there goes the bonus and continuous pressure from leaders to manage your time.

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FirstService Residential Response
1y
Thank you for your honest feedback and for sharing with us some areas in which we can improve as a company. Wishing you all the best in your future endeavors. - Emily, Global Director of Talent Acquisition
4.0
Oct 23, 2024

Bsjsis

Recommend
CEO approval
Business Outlook

Pros

It's good and good option

Cons

Bad administration, they have to change the managament

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FirstService Residential Response
1y
Thank you for taking the time to complete a review! - Emily, Global Director of Talent Acquisition
3.0
Oct 20, 2024

Okay

Recommend
CEO approval
Business Outlook

Pros

Good pay, and insurance options.

Cons

Bad communication High turnover No safety net if a building ends their contract.

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FirstService Residential Response
1y
Thank you sincerely for your feedback and dedicated service. We're committed to addressing your concerns about communication, turnover, and job satisfaction. Improving these areas is a top priority for us, and your insights are incredibly valuable. We aim to create a supportive and positive work environment, and we deeply appreciate your continued thoughts and suggestions to help us grow together. Please feel free to reach out at any time. Your well-being and satisfaction matter to us. – Rachel M. Eibl | Vice President, Human Resources
Viewing 313 - 315 of 2,361 Reviews

Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.