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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,364 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 28, 2024

      Good Company/ Management needs improvement

      Front desk team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company itself is amazing to work for.

      Cons

      The building i work at the Management sometimes lets the power he has go to his head.

      avatar
      FirstService Residential Response
      1y
      We appreciate your feedback and contributions to making FirstService Residential a great place to work! - Emily, National Director of Talent Acquisition
      3.0
      Aug 27, 2024

      Unorganized

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well. Multiple departments for support.

      Cons

      Micromanaging, too many team meetings.

      avatar
      FirstService Residential Response
      1y
      Thank you for taking the time to submit a thoughtful and informative review. We value your input here and are certainly going to share your feedback with our leadership teams as we're always looking to improve our processes. Please feel free to also share this with your teams as we do pride ourselves in being able to have open and honest communication with our peers and bring solutions to the table. - Kaitlin Buccheri, Communications and Engagement Manager
      4.0
      Aug 26, 2024

      Varies by location

      Front desk concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job itself is relatively easy as long as you're okay doing some repetitive tasks and making polite small talk with residents of the buildings that we service. Nothing about the job tasks on their own are particularly hard.

      Cons

      While the task we have to do are relatively easy on their own there are a lot of things to take care of throughout the day, so multitasking is important. Because of the clientele we cater to there will be people that expect you to go above and beyond your job description and will get mad if you don't. Also the company serves many buildings but each building has their own team and their own way of doing things that aren't always consistent.

      avatar
      FirstService Residential Response
      1y
      Thank you for commenting on your experiences and ideas for improvement. We appreciate your thoughtful feedback and will pass it along to the appropriate people. - Emily, National Director of Talent Acquisition
      Viewing 358 - 360 of 2,364 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,432 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.