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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,357 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 14, 2026

      Wonderful properties, disconnected leadership

      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Managed a diverse portfolio of exceptional residential communities

      Cons

      Significant gap between corporate directives and on-site property management realities, with a culture that leans toward assigning blame rather than driving solutions

      avatar
      FirstService Residential Response
      2mo
      We so appreciate your feeback and candid perspective regarding bridging the gap between corporate direction and sited staff. This is a priority for us, and we’re focused on fostering a more solutions-oriented, collaborative approach across all levels of the organization. With the launch of our new SimplrHub app we're excited to see that gap close! Thank you again for this feedback and we wish you the best of luck in your new venture! - Kaitlin Buccheri, Communications and Engagement Manager
      4.0
      Apr 8, 2026

      Supportive staff, but expect a trial by fire

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment with experienced staff.

      Cons

      Most situations are trial by fire.

      avatar
      FirstService Residential Response
      2mo
      Thank you for your feedback. We’re glad you experienced a friendly environment and the support of a knowledgeable team. We also appreciate your perspective. We’re continuously working to strengthen onboarding, training, and ongoing support so associates feel set up for success—not just learning in the moment. This is helpful for us to continue opening up the conversation with our boots-on-the-ground managers to develop robust site-specific training programs! - Kaitlin Buccheri, Communications and Engagement Manager
      4.0
      Apr 1, 2026

      Great Company

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has great benefits

      Cons

      Some building that this company works for are not kind (TAO)

      avatar
      FirstService Residential Response
      3w
      Thank you for taking some time to leave us a review! Emily - Director of Talent Acquisition
      Viewing 37 - 39 of 2,357 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.