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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,357 total reviews)
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David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady income, not high stress, flexible hours

Cons

management was a little abrasive and slow to respond

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FirstService Residential Response
3w
Thank you for commenting on your experiences and ideas for improvement. We appreciate your thoughtful feedback! Emily, Director of Talent Acquisition
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers and team-oriented environment. The job offers steady hours and opportunities to learn new skills in maintenance. Management is approachable at times, and the workload is manageable on most days.

Cons

Communication from management can be inconsistent, are unclear. Staffing shortages can make the workload heavier, and work-life balance could be improved.

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FirstService Residential Response
2mo
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Kaitlin Buccheri, Communications and Engagement Manager
2.0
Mar 30, 2026

Biased management

Recommend
CEO approval
Business Outlook

Pros

Great orientation for new employees

Cons

They never listen to staff issues especially if you do not speak Spanish. Everything depends on whom you know.

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FirstService Residential Response
3w
Thank you for taking the time to provide your feedback on your experience with us, we regret to hear that it was less than positive. Emily - Director of Talent Acquisition
Viewing 40 - 42 of 2,357 Reviews

Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.