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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,357 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The cleaning staff were wonderful

Cons

This company has no valuable hr and keeps on terrible upper management

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FirstService Residential Response
3w
We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of family to which we strive. Thank you for your feedback. Emily - Director of Talent Acquisition
5.0
Mar 24, 2026

Great place to have an impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FirstService Residential is the industry leader, and still improving. The company has been a blessing for me, giving me an opportunity to work hard, learn a ton, and make a positive impact on the business. I started with the company 14 years ago as an admin and have worked my way to an executive role.

Cons

The industry comes with its own challenges, however I am a firm believer that FirstService handles the challenges better than the rest.

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FirstService Residential Response
2mo
Thank you for sharing your experience and for your 14 years of dedication to FirstService Residential. We’re proud to hear how your career has grown and the impact you’ve made along the way. We also appreciate your thoughtful advice. Fostering a culture of feedback, collaboration, and creative problem-solving remains a key focus as we continue to evolve and strengthen our teams. Thank you again for taking the time to submit this review! - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Mar 17, 2026

fsr rover experience

Recommend
CEO approval
Business Outlook

Pros

nice managers, flexible scheduling, adjusted based on partner preference

Cons

not much training beforehand, some difficult partners (no shows, etc)

avatar
FirstService Residential Response
3w
Thank you for taking a few minutes to share your positive experience with us! Emily, Director of Talent Acquisition
Viewing 43 - 45 of 2,357 Reviews

Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.