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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 10, 2024

      Great place to work.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers, very supportive environment.

      Cons

      Heavy workload, very stressful role.

      avatar
      FirstService Residential Response
      2y
      Thanks for the honest feedback! We value a supportive environment and appreciate you recognizing that aspect of FirstService Residental. We understand the workload can be heavy; it's something we take seriously and are committed to improving. We're also exploring ways to better integrate on-site staff, and your suggestion is valuable. We'd love to hear more specific ideas - feel free to reach out to your manager or HR. – Rachel M. Eibl | Vice President, Human Resources
      4.0
      Apr 10, 2024

      Caring new Leadership committed to team success

      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      • New VP in my region who is supportive, available, kind and genuinely wants everyone to succeed • Generous PTO • Generous Car and Phone allowance for Regional Directors • Nice properties • Understandable of work/life balance

      Cons

      • Too many people and too many departments. Creates confusion and too many mistakes having so many hands in one pot. • Too many Team meetings that could be emails • Onboarding process does not provide much training unless you seek it out yourself • Sometimes difficult to get a response from certain departments when you need assistance

      avatar
      FirstService Residential Response
      2y
      Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! Kaitlin Buccheri, Communications and Engagement Manager
      5.0
      Apr 9, 2024

      Great place

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Flexibility, pay and environment.

      Cons

      There's no room for advancement.

      avatar
      FirstService Residential Response
      2y
      We appreciate you taking the time to share your positive experience! We're glad you find FirstService Residential to offer flexibility, competitive pay, and a positive work environment. Your dedication for over four years is valuable, and we're committed to associate growth. Regarding growth opportunities, we're always looking for ways to help employees develop their careers. We encourage you to discuss your aspirations with your manager or HR to explore internal opportunities. – Rachel M. Eibl | Vice President, Human Resources
      Viewing 487 - 489 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.