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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jan 20, 2026

      Nice Place to Work

      Resident concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice place to work. The Residents are very nice.

      Cons

      Needs a larger concierge desk and a much larger package room area. Very small.

      avatar
      FirstService Residential Response
      1mo
      Thank you so much for taking the time to complete a review. We are thrilled you're enjoying your time at FirstService Residential, and appreciate all that you do! - Emily, Director of Talent Acquisition
      3.0
      Jan 19, 2026

      Lots of hard work

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You start out with PTO time.

      Cons

      Insurance is expensive, no employer contribution. No help, no one to report superiors to. Your on your own. Keep your mouth shut if you want to keep your job. Regional manager is zero help and no accountability. Absolutely no bonus here.

      avatar
      FirstService Residential Response
      1mo
      Thank you for your feedback. We will review your comments internally to identify any areas where we can improve. - Emily, Director of Talent Acquisition
      1.0
      Jan 11, 2026

      Poor Training - Heavy Consequences

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great assets to manage. Luxury to a "T".

      Cons

      Doesn't give proper training but employees get heavy consequences and write-ups for doing things wrong. They also hold subordinates responsible for their managers failures.

      avatar
      FirstService Residential Response
      1mo
      Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. - Emily, Director of Talent Acquisition
      Viewing 544 - 546 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.