Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,433 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FirstService Residential?

74% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 133 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 110 reviews)); "Work/life balance is good but the people are the BEST!" ((in 46 reviews)); "They give great training and development." ((in 46 reviews)); "Great company culture and core values" ((in 36 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 125 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 54 reviews)); "Salary is low for the average" ((in 45 reviews)); "Dismissive upper management." ((in 33 reviews)); "Long hours and demanding clients come with the territory." ((in 26 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

Skip to content Skip to footer

Notifications

FirstService Residential

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,365 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 24, 2024

Training / new hire orientation

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Many resources, usually through other managers.

Cons

We are a customer service industry. We need to have real in person training and information sessions, you can't really ask questions to a stock video.

FirstService Residential Response

Thank you for taking the time to share your feedback. As we grow and evolve, we are constantly looking for new ways to maintain that sense of community and connection especially with our new hires and ongoing training programs. We will review your comments with the appropriate team members internally, as continuous improvement is important to us. Kaitlin Buccheri, Communications and Engagement Manager

5.0

Jan 22, 2024

Good company

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Good company, great leaders and environment, job worth salary

Cons

Unfortunately its not remote, it is hybrid though.

FirstService Residential Response

We appreciate your feedback and contributions to making FirstService Residential a great place to work! - Emily, National Director of Talent Acquisition

5.0

Jan 22, 2024

Honest

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

It is truly a privilege to be part of such an exceptional organization. The company offers competitive remuneration packages that acknowledge and reward the hard work and expertise of its employees. Additionally, the environment here is exemplary; a harmonious blend of professionalism and camaraderie amongst colleagues fosters a supportive and engaging workplace. The commitment to employee well-being and satisfaction is evident and greatly appreciated.

Cons

One potential challenge you may face here is the reluctance to depart due to the company's highly engaging and nurturing environment. Its exceptional culture has a unique way of making one feel integral to the community, which can make the prospect of leaving rather difficult.

FirstService Residential Response

It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. All the Best! - Emily, National Director of Talent Acquisition

Viewing 559 - 561 of 2,365 Reviews

Jobs at FirstService Residential

FirstService Residential reviews FAQs

Reviews FirstService Residential reviews

FirstService Residential

FirstService Residential reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Training / new hire orientation

Good company

Honest

Jobs at FirstService Residential

FirstService Residential reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FirstService Residential reviews FAQs

Jobs at FirstService Residential