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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 3, 2024

      Finally Cleaning House in NYC

      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Many of the support/heart of house team members are great people and are passionate about what they do. -Big company but small in the sense of the rental division which affords one the opportunity to opine/guide business operations decisions. -Great technology/software platform web to work with in NYC.

      Cons

      -Highest ranks of management were until recently full of dead wood, -NY region was its own fiefdom and disconnected for the most part from the larger corporate structure. -Very expensive family benefits/marginal at best cost-sharing coupled with a seeming resentment of paying people what they are worth from the outset and at each review.

      avatar
      FirstService Residential Response
      2y
      Thank you for taking the time to share your feedback about your experience at FirstService Residential. We strive to provide a positive and diverse workplace culture and take your input seriously. As we are always looking to learn and grow, please don’t hesitate to reach out with specific information or suggestions on how we could improve for the future. Wishing you the best of luck in your next step. - Kaitlin Buccheri, Communications and Engagement Manager
      2.0
      Jan 2, 2024

      Not for me

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to obtain the job if experienced

      Cons

      You are a dot in the ocean of employees. They do not care about their employees, very little training, no support staff. No one returns calls or emails. They promise everything in the interview process but when it’s time to pay up, they don’t. I can go on and on.

      avatar
      FirstService Residential Response
      2y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of support and guidance to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. All the best. - Kaitlin Buccheri, Communications and Engagement Manager
      3.0
      Jan 2, 2024

      No room for growth

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and hybrid work model

      Cons

      Had to work every day and use your own vehicle to drive long distances

      avatar
      FirstService Residential Response
      2y
      We hope that every associate has a positive experience with us and we're sorry that your experience didn’t reflect the career growth that you were hoping for. This is an area that we value, and that we are continuously working on. Thank you for the feedback so that we can improve - Lydia, VP Human Resources
      Viewing 577 - 579 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.