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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,367 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Aug 28, 2025

Front Desk Life

Recommend
CEO approval
Business Outlook

Pros

PTOs vacation 401k Growth within the company

Cons

Monthly Meetings Demanding Residents Lack of communication from management

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FirstService Residential Response
9mo
Thank you for taking a few minutes to share your positive experience with us! - Emily, Global Director of Talent Acquisition
2.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

the residents and some of the staff

Cons

no real career advancement, management lies about benefits, toxic culture

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FirstService Residential Response
10mo
Thank you for your feedback. While we are sad to hear about your experience, we will escalate your concerns to local and regional leadership. - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule and the benefits

Cons

Management is bad but can improve

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FirstService Residential Response
10mo
Thank you for your feedback! We're glad to hear you appreciate the hybrid work schedule and the benefits we offer. We also recognize your concerns about management. Continuous improvement is important to us, and feedback like yours helps us identify areas where we can grow. We're committed to enhancing our leadership practices to better support our teams. If you have any specific suggestions or would like to share more, we'd welcome the opportunity to hear from you directly. - Kaitlin Buccheri, Communications and Engagement Manager
Viewing 598 - 600 of 2,367 Reviews

Glassdoor has 2,435 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.