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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,366 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 5, 2025

      Working at FSR

      Property administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, PTO & vacations

      Cons

      Depending on some Board Members

      avatar
      FirstService Residential Response
      9mo
      Thank you so much for taking the time to complete a review. We are thrilled you're enjoying your time at FirstService Residential! - Emily, Global Director of Talent Acquisition
      5.0
      Sep 5, 2025

      The Best Company I've ever worked for

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff is incredibly friendly and welcoming, making you feel comfortable from the start. The HR team is outstanding, and the talent acquisition department goes above and beyond. This is truly one of the best companies I’ve worked for in a long time. Communication is clear, procedures are well-organized, and the corporate team genuinely values employee feedback. I especially appreciate the easygoing environment, which motivates me to do my best and push myself even further.

      Cons

      The training could be more detailed and better organized. Property management is a fast-paced field where no two days are the same, which makes thorough training essential. While it’s understandable that there isn’t enough time to cover every detail, I believe a stronger focus and greater energy should be dedicated to the training process. But it is not a deal breaker.

      avatar
      FirstService Residential Response
      9mo
      It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. - Emily, Global Director of Talent Acquisition
      5.0
      Aug 28, 2025

      Front Desk Life

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTOs vacation 401k Growth within the company

      Cons

      Monthly Meetings Demanding Residents Lack of communication from management

      avatar
      FirstService Residential Response
      9mo
      Thank you for taking a few minutes to share your positive experience with us! - Emily, Global Director of Talent Acquisition
      Viewing 595 - 597 of 2,366 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,434 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.