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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,359 total reviews)
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David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company to grow with Overall friendly help if new to the company All employees are generally passionate about their jobs

Cons

Too many software systems - much too complicated to keep the same item in multiple places A very clear divide between management and line level employees

2.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great position initially. I loved the travel and residents that were so grateful to be getting maintenance, often horrible deferred maintenance repaired and were very good about paying rent even during those times. They were all cooperative for the most part and realized we were actually trying to help them through a confusing and poor situation when they rented homes in foreclosure and were unaware of such.

Cons

Then I was working 7 days a week traveling over 4000 miles per month in GA and TN handling residential and commercial properties without any regard for the excess mileage and the amount of gas being used when gas was over $4.00 a gallon. VP completely disregarded my requests for increases. Then a new VP joined and he was a Power trip that didn't even KNOW my area or how many miles I was traveling per month, but loved to point out if something wasn't in on time. I spent 23 hours in my vehicle on one trip because Fannie Mae called for an inspection in Memphis and I had just returned, but was forced to return and go back to Memphis from GA. I loved our first VP who fully understood what our team was up against and empathized if nothing else. Because of my honesty and opinion of the new VP I was terminated while I was ill. Less than a year later I had a triple bypass and two stents. The VP was trying to say I was feigning an illness when in fact my heart was failing and I was terminated without cause. Afterwards when I spoke with HR, they asked why I didn't bring it to the attention of someone over the VP so it could have been handled, but that was all moot at that point.

3.0
Mar 28, 2016

No training in On-site Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, Working with Homeowners to create a better community, great learning experience.

Cons

Working full days weekends, no training manual for my position, benefits, vacation accrued not given to at the first of the year (makes it really hard to plan vacation until the end of the year) Lack of focus and leadership from corporate office.

Viewing 112 - 114 of 2,359 Reviews

Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.