Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (32) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 130 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 103 reviews)); "Work/life balance is good but the people are the BEST!" ((in 50 reviews)); "They give great training and development." ((in 45 reviews)); "Great team and people to work with" ((in 40 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 130 reviews)); "Management is bad but can improve" ((in 103 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "Salary is low for the average" ((in 41 reviews)); "Poor leadership with no interest in employee development." ((in 37 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)

David Diestel

86% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

3.0

Aug 19, 2021

Terrible Benefits

Manager

Recommend

CEO approval

Business Outlook

Pros

The company was fairly good to work for. There was a lot of opportunity for advancement. Direct management was good, but corporate was disconnected from reality.

Cons

The insurance was terrible!! There wasn't a lot of assistance from corporate. They seemed disconnected to the the properties and seemed to spend most of their time thinking up silly team building games to play.

1.0

Jul 29, 2021

Property management review

Property manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers, location, mileage reimbursement. Allowed flexibility so I could pick up kids from time to time, provided decent healthcare and medical reimbursement for family .

Cons

Pay, lack of support, staff shortages during high turnover, overworked, small departments, unhappy employees, undervalued and corporate was tone deaf to genuine needs of employees and branch.

4.0

May 28, 2021

I learned A LOT

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Scheduling makes it possible for OT which makes for a great paycheck, potential for genuine human connection, learning opportunities, training and development when matched with the right leadership is very active and growth is possible here

Cons

Your training and development is based on who your matched with and if who you're matched with happens to be too busy or have too much on your plate, they may not be able to give you the type of direction and leadership that meets your specific needs, so you want to make sure to communicate the type of development style that works best for you when fielding positions and partnerships within the company. Work-Life balance gets tricky as there's a constant need for coverage and support, you job is essentially in other peoples' homes and at certain levels (admin, management, corporate) they expect you to be available at all time to "respond to emergencies"

Viewing 151 - 153 of 2,361 Reviews

Jobs at FirstService Residential

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Front Desk Associate (Overnight)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)