employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single pro. Good if you are desperate for a job.

Cons

Was told this is not a software development shop which is strange since all we did was develop software. Features sold to clients without consulting development for feasibility. Production issues too often. So many meetings you can't find time to work. Blatant favoritism and cronyism between management and specific subordinates. No career growth opportunities, literal dead end job. No advancement in technology or methodology because "Not a software development shop". Management's reliance on offshore made doing your job harder because they have no idea what they are doing and you just end up having to fix everything they do. Compensation and benefits are laughably bad. CEO shows blatant disregard for the concerns of employees from any level, even people on his same C-Level which is just shocking. CEO states "we are a small margins company" to avoid having to answer for poor wages and benefits, however management and above is compensated handsomely. The juxtaposition is perplexing. CEO employed a company branding/culture/values campaign that is very cult like to brainwash the disenfranchised into believing they are happy when they aren't. CEO's bottom line, "If you don't like it then leave". Sage advice.

2.0
Apr 6, 2021

Just Okay

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Medical, dental, etc.

Cons

Advocate for yourself frequently, high stress, no holidays off for onsite staff.. everyone in higher management is burnt out (assistant community managers and up), difficult board members and awful homeowners. AGM is considered onsite & for the time I have been here, I have been spoken down to and felt degraded more than any job I have ever worked for...Seriously. I can't tell you how entitled & downright RUDE these homeowners and board members are (I'm in a very luxurious building) and some (not all of them) treat and speak to you like you're a second class citizen. If you don't take those things personally maybe you'll do fine, but I personally cannot deal with being disrespected constantly. There always seems to be a discrepancy or miscommunication on what HOA covers and what homeowners are responsible for. More than often you get angry feedback from many issues that are out of your control to fix. In all, the board members and homeowners here have a "us against them" attitude with FSR. Many projects sit up in the air to get fixed because of warranty loopholes and waiting on others for confirmation and approval. Yet us onsite staff get to be the punching bag with angry demands for updates etc. The only factor that is keeping me here are my medical benefits, but if another opportunity arises with the same caliber of medical benefits i'm jumping ship.

2.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits with a healthcare company that is very common

Cons

Management is given priority over every other departments. Everyone else who is not a property manager has little to no job security, chances for raises, or potential for growth. I've been working at this same position for 3 years with no consideration for a raise or any clear career trajectory asides from management.

Viewing 154 - 156 of 2,361 Reviews

Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.