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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      4.0
      Jun 24, 2025

      Good people

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      9-5 for the most part

      Cons

      Workload, entitled client, slow central support

      avatar
      FirstService Residential Response
      1y
      Thank you for your feedback. We’re glad you appreciate the mostly consistent 9-5 schedule. We also hear your concerns about workload, challenging clients, and the pace of central support. These are areas we are actively working to improve to better support our team. We appreciate your input as it helps us grow. - Kaitlin Buccheri, Communications and Engagement Manager
      1.0
      Jun 18, 2025

      Stay away from this money hungry US company

      Assistant property manager (apm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      being employed yet underpaid is the only pro.

      Cons

      A deeply disappointing workplace experience. This company prioritizes acquiring contracts over supporting its employees or genuinely respecting its clients. Employee contributions, expertise, and dedication are largely overlooked. The focus is solely on client appeasement, often at the expense of staff well-being. It’s a high-stress environment where you're treated as just a number—expected to absorb pressure from all directions with little to no support. Unfortunately, this reflects not just the company, but issues within the industry as a whole. Proceed with caution if you're considering a role here.

      avatar
      FirstService Residential Response
      1y
      Thank you for sharing your honest feedback. We’re sad to hear that your experience did not meet your expectations and appreciate you highlighting these serious concerns. Supporting our employees and respecting their contributions is very important to us, and we are committed to creating a more supportive and balanced work environment. We take your feedback to heart as we continue to improve and address the challenges faced by both our team and the industry. - Kaitlin Buccheri, Communications and Engagement Manager
      3.0
      Jun 17, 2025

      Not applicable

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and pay for industry standard was extremely great

      Cons

      May or may not be toxic depending on the team you are

      avatar
      FirstService Residential Response
      1y
      Thank you for your feedback—we’re glad to hear you found the benefits and pay to be strong for the industry. We understand that team dynamics can vary, and we’re committed to fostering a positive, respectful culture across all teams. Your input is appreciated and helps us continue to grow and improve. - Kaitlin Buccheri, Communications and Engagement Manager
      Viewing 157 - 159 of 2,361 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.