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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 28, 2021

      Not the best/weak management

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible schedule -Pleasant property to work at with locked entrances and security - Nice extras from time to time - Friendly residents

      Cons

      - Sense of disconnection between management and employees. - Management will talk trash behind your back for the most trivial issues instead of communicating properly to solve the issues - Employees are blocked from IMPORTANT information (e.g. My coworkers getting tested positive for Covid and my managers keeping the information to themselves) - Managers are basically control freaks - Big corporate company but if you are not a Manager you kind of feel left out. Around 25 employees in total, so very small team on property. -MARKSMAN SECURITY is a probably the worst security company - The pay is honestly below average and any prospect of a raise was always shut down by management by saying they never had money - Any extra tip money or incentive given to us by residents was sometimes kept/distributed unequally by the management team

      3.0
      Aug 9, 2020

      Great Company, Stressful Industry

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, co-workers and company. Many opportunities to grow within the company.

      Cons

      HOA management is a stressful industry and portfolio management is not for you if you have high customer service standards.

      Viewing 157 - 159 of 2,361 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.