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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,365 total reviews)
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David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

- Young atmosphere if you’re in the NYC office, semi-decent happy hours - Fun culture, two annual parties - Decent way to get into the NYC property management industry - Technology isn’t bad - HR does the best they can to keep people happy (with limited resources for the most part)

Cons

- Pay. Raises are once a year at annual review and will yield a MAX of 2-3%. There have been years with no increases. If by some miracle you manage to get an off-cycle raise, expect a 3-5 month wait. (One poor girl waited 6 before she finally left.) It has to be signed off on by a handful of extremely busy higher-ups that will drag their feet on the matter until they tear the carpet. - No bonuses for non-property management personnel. - Benefits are sub-par. They like to say that they match 6% on a 401(k). They do not. They match 4% on your first 6% (a max of 2.4%). - Turnover is horrendous. Payroll team has ONE person on it that’s been there longer than a year. (For reference, it’s a team of 7 including the Manager.) - Bought the Financial Management team a lunch of pizza and wings in an indirect and pathetic attempt to address wild turnover. Pay a bonus. We’ll use that and buy our own pizza and wings.

1.0
Aug 16, 2018

Property Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location and co-workers are nice but stressed.

Cons

Managed by two people at the top who are controlling and small-minded. They huddle all the time and talk about people and not in a productive way but a nasty way that has nothing to do with business. The local leader is religious and definitely brings it to work pushing it on everyone.

2.0
Aug 13, 2018

Decent company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for First Service no day is ever the same. Meet some great people. Encourage participation in team outings.

Cons

Communication is not always great. Compensation is not competitive. Residents can be brutal and will have you thinking to yourself, "I do not make enough money for this."

Viewing 1921 - 1923 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.