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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 13, 2025

      Unclear Responsibilities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is great for employee engagement.

      Cons

      I have never been given step by step help or goal reviews on my career plan.

      avatar
      FirstService Residential Response
      1y
      Thank you for taking a few minutes to share your experience with us. We certainly want to encourage you to speak with your leadership team to express your needs. We are confident that leadership will appreciate your willingness to seek clarity in your role and we certainly admire your willingness to grow - this would be a great first step in the direction of growth! Always feel free to lean on your local HR team for support, as needed. Take care! Kaitlin Buccheri, Communications and Engagement Manager
      2.0
      Apr 13, 2025

      If you know you know

      Assistant community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has many opportunities for growth within the company.

      Cons

      While the position offers valuable experience, it’s important to note that managers are often expected to take on an excessive workload without adequate compensation. The volume and complexity of responsibilities can be overwhelming, and it frequently feels as though upper management is more focused on driving profits than supporting the well-being and mental health of their employees. A more balanced approach that values employee satisfaction and workload sustainability would greatly improve the overall work environment.

      avatar
      FirstService Residential Response
      1y
      Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. Best of luck to you in all of your future endeavors - Kaitlin Buccheri, Communications and Engagement Manager
      4.0
      Apr 11, 2025

      Great Place, Better People

      Resident support services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, made even better by the people who work there. Good corporate culture

      Cons

      Low Pay, high expectations, high turnover.

      avatar
      FirstService Residential Response
      1y
      Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Emily | Global Director, Talent Acquisition
      Viewing 199 - 201 of 2,361 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.