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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work for most positions Competitive Pay Benefits and perks Annual bonuses Career Development is encouraged and supported Leadership support

Cons

None I can think of at this time.

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FirstService Residential Response
1y
Thank you for taking time to leave us a review! We are so happy to see that you are enjoying your time with us and hope your experience continues to be amazing! - Emily, Global Director, Talent Acquisition
3.0
Mar 17, 2025

My reccommendation

Recommend
CEO approval
Business Outlook

Pros

Work is not too difficult

Cons

Have to deal with garbage

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FirstService Residential Response
1y
Thank you for taking time to leave us a review! We appreciate your honest feedback. - Emily, Global Director, Talent Acquisition
2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, all digital work environment, work from home Fridays.

Cons

-Nepotism hires, hiring managers hiring unqualified friends. -Instances of HR speaking down to lower level employees. -Dismissive upper management. -Incompetent financial and accounting department, little to no financial back office assistance to property managers - BE ADVISED: accounting and financial department are data entry employees and are incapable of doing any work that requires thinking. You will be required to perform ALL financial, accounting, auditing, budgeting work, etc. and you will not be able to speak with anyone in the financial office, per their policy. -Do not expect to receive expected back office support to be a successful property manager with this company. -No assistants to property managers -Constant policy changes to benefit upper management while placing the burden on employees and property managers, while they call it "evolving". -Prejudice upper management and hiring team. -If you are applying for their CSS/RSS job roles, you will be required to close out 6-10 tickets per hour, otherwise you will be written up with performance issues. -This is one of those companies that like to use the "one team" motto to make it feel like a "family".

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FirstService Residential Response
1y
Thank you so much for taking the time to complete a review. We will pass on your feedback to relevant teams, as we're constantly evaluating our efforts and programs here at FirstService Residential. We appreciate your honesty and hope to continue to improve! - Emily, Global Director, Talent Acquisition
Viewing 214 - 216 of 2,361 Reviews

Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.