Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Mar 2, 2025

      What a great place to work at!

      Accounts receivable manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture of this place, their leaders, the associates, the comradery, the facilities, the customer service we aim to deliver with every interaction, all adds up to a great place to work.

      Cons

      Being a leader on the industry and managing around 1,800 communities, the workload per associate is high.

      avatar
      FirstService Residential Response
      1y
      Thank you so much for this well rounded and robust review! We are currently taking strides in the area of high workload that you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Kaitlin Buccheri, Communications and Engagement Manager
      5.0
      Feb 28, 2025

      Great Company - Amazing Culture!

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      A day at FirstService starts with walking in and associates smiling at you and saying good morning - what a wonderful way to start your workday! In the time I have been with FirstService, so many associates have taken the time to meet with me and share their role and function at FirstService which has helped me learn the business and the important role we have with our associates and our residents. FirstService cares about our residents and is constantly evolving to meet current needs and expectations. If you are looking for a company that has an incredible culture, room for growth, and a company that truly cares, FirstService is that company.

      Cons

      There are no cons - FirstService truly cares.

      avatar
      FirstService Residential Response
      1y
      We are thrilled to hear that you're having the opportunity to experience our culture and positive work environment as that is something we strive for as an organization. Thank you for taking time to share your feedback! - Kaitlin Buccheri, Communications and Engagement Manager
      1.0
      Feb 26, 2025

      Bad management

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked there to gain work experience

      Cons

      Bad management and horrible HR department

      avatar
      FirstService Residential Response
      1y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of family to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. All the best. - Kaitlin Buccheri, Communications and Engagement Manager
      Viewing 226 - 228 of 2,361 Reviews
      Related searches: FirstService Residential jobs | FirstService Residential salaries | FirstService Residential benefits | FirstService Residential interviews
      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.