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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,357 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      2.0
      Feb 27, 2023

      Upward Mobilty

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great chance for advancement. Education for advancement is paid by company reimbursement. Other than management, a great bunch of people to work with.

      Cons

      People don't leave bad jobs. They leave bad management. You can't change company culture from the top down. Don't lecture them about customer service if you want to retain staff. Your staff is YOUR customer, so listen to what they need. A happy employee will give good customer service to your clients.

      1.0
      Sep 2, 2022

      Issues with Management

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people, helpful peers and workers.

      Cons

      Dishonest and lacking in proper communication skills. Tries to embody a team oriented workspace when in reality they are extremely opposed to anyone who questions or leaves the team. They do not take criticism well. And ultimately dishonest about their support of their team.

      avatar
      FirstService Residential Response
      3y
      Thank you for the feedback. We are sorry to hear that your experience was less than positive as we strive to embody our culture of building great relationships. We appreciate your time and will use your comments to make positive changes. Take Care. Kaitlin Buccheri, Communications and Engagement Manager
      3.0
      May 9, 2022

      Great first job/opportunity to career transition

      New business and marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great first job or a great opportunity if you are looking to change careers. I enjoyed my time working at the company. It was a great opportunity to work with amazing people and develop my skills. I got to work with two inspiring leaders within the energy subsidiary and marketing department. They taught me a lot and I am forever thankful to have role models like them. Hard work did lead to growth in my case.

      Cons

      1. Limited growth opportunities. I got a promotion during my time, but it took blood, sweat, and tears to get this promotion. My supervisors took too long with this process and ultimately it led me to look elsewhere. 2. Lower salaries than their competitors/ other industries. 3. If you're great at your job, they will give you an endless to-do list of tasks. You will take on responsibilities that are not meant for your role. You become the go-to person and are at risk of burnout.

      Viewing 22 - 24 of 2,357 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.