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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,357 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      Mar 4, 2017

      Bate and switch tactics

      Association management
      Recommend
      CEO approval
      Business Outlook

      Pros

      some of the co-workers are great. The pay was very good but I believe I was very much overpaid. You can set your own hours... sort of, and some work from home options.

      Cons

      They say one thing in the interview and omit other important things such as being "on-call". No training/onboarding program. If they don't like you they just terminate so there is constant staff turnover. Benefits are average at best. The dental sucks, health insurance e is expensive. Can't use sick days for vacation. 10 PTO days. There is so much work that no one can really take time off and if you do you are expected to check email daily. Absolutely no work-life balance. Some of the HOA boards are terrible mean people. Very corporate culture.

      1.0
      Feb 18, 2016

      FirstService Residential Houston Hollister Location

      Onsite general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flex Friday option is the ONLY perk at this location. Traffic around the area is horrible at all times.

      Cons

      Property Managers are over loaded with work constantly researching due to departments in ability to function like a normal property management department. A/R Department needs restructuring. Low paid wages for Portfolio Managers. Don't believe the misleading information they have on their website about how its a great place to work with opportunities for advancement. Management should lead by example.

      1.0
      Mar 12, 2024

      They will work you and only have one staff member doing events

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was close to home. They do offer some benefits for part time staff

      Cons

      This company will allow so much to happen and not try to fix anything. They allow managers to lie and not even do a full investigation when a employee files a complaint. Upper management is very one sided. This company does not know how to treat their employees and will keep those who should be let go. I HIGHLY ADVISE that people stay away from working with this company. They do not properly on board employees and if you do go with this company I advise that you constantly ask for your yearly review because I had to wait almost 2 years to get a salary increase and when it was time to get one I couldn't receive it because my manager did not properly on board me so I had to go through the necessary training before getting retro pay.

      avatar
      FirstService Residential Response
      2y
      Thank you for your feedback. While we are sad to hear about your experience, we will escalate your concerns to local and regional leadership. - Kaitlin Buccheri, Communications and Engagement Manager
      Viewing 19 - 21 of 2,357 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.