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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 6, 2024

      Eh

      Sr accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and flexible schedule

      Cons

      Management was overworked and did not provide training and minimal guidance

      avatar
      FirstService Residential Response
      1y
      Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. Best of luck to you in your future endeavors. - Kaitlin Buccheri, Communications and Engagement Manager
      3.0
      Dec 4, 2024

      High expectations with little pay

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's easy depending on which shift you work

      Cons

      Terrible management, hard to request days off, little pay

      avatar
      FirstService Residential Response
      1y
      Thank you for your feedback. We will review your comments internally to identify any areas where we can improve. - Emily, Global Director of Talent Acquisition
      3.0
      Nov 13, 2024

      Easy isolating work, terrible management

      Front desk attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a very laid back job for the most part, there is a lot of down time, so I spent a lot of time working on personal projects. The residents at my building were mostly really nice, and the pay was pretty decent.

      Cons

      It's a very isolating job, you get very little time with your other coworkers, and this can be really stressful especially considering you're not supposed to leave the desk unattended, and you do have to leave the desk for many things. The management structure is garbage and there was always some reason why management wasn't doing their job, or was causing stress. If management had their stuff together, it would have been an almost perfect job.

      avatar
      FirstService Residential Response
      1y
      Thank you for your feedback. We are sorry to hear about your experience with management. Our goal is to provide a positive and supportive work environment for all associates. Your comments will be shared with our management team for their consideration and improvement. We also appreciate that you found the work manageable and the residents pleasant. We highly value our associates and acknowledge their contributions. If you are open to it, we would like to discuss your experience in more detail. Please feel free to contact us at your convenience. Best wishes for your future endeavors. - Rachel M. Eibl | Vice President, Human Resources
      Viewing 238 - 240 of 2,361 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.