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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 17, 2023

      Great work life balance

      Training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      In support departments, the work life balance is unbeatable

      Cons

      Some leadership teams are slow to change

      avatar
      FirstService Residential Response
      2y
      Thank you for taking a few minutes to share your positive experience with us! - Kaitlin Buccheri, Communications and Engagement Manager
      5.0
      Sep 17, 2023

      Great Work Environment

      Social media and marketing intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Marketing and Sales team was very happy to have an intern, and were very inclusive when it came to outside of work events. There was a great team dynamic and the work was reasonable, they trained me well,

      Cons

      I don't have any cons.

      avatar
      FirstService Residential Response
      2y
      Thank you for the feedback! We are so happy to hear that you had a positive experience in your role and enjoyed being part of the FirstService Residential family. Take Care! - Emily, National Director of Talent Acquisition
      4.0
      Sep 15, 2023

      Great company, overall happy

      Onsite property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I appreciate the opportunity to leverage internal niche experts such as those in insurance, banking/investments, lending, energy, etc. The financials presentation has improved over time. I feel that my pay for being an onsite manager is fair.

      Cons

      Too many tasks are being placed on the onsite teams. One example: Talent Acquisitions used to interview candidates and send a few quality folks over to us. Now we are setting up the job opening, fielding resumes, scheduling interviews, selecting a team member, collecting their background data, onboarding them, etc. I feel like much of the corporate team forget that supporting the onsite teams are the reason that their jobs exist (and that our onsite business is what brings in the money for them to get paid). There are too many softwares to learn and operate. A lot of what the corporate team thinks is simplifying may be making things easier for them but lengthier for us (example: Zendesk).

      avatar
      FirstService Residential Response
      2y
      Thank you so much for this well rounded and robust review! We will pass on this feedback to the correct teams so we can continue to guide initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Emily, National Director of Talent Acquisition
      Viewing 277 - 279 of 2,361 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.