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Firstsource Solutions

Engaged Employer

Firstsource Solutions Bpo Associate reviews

4.3

70% would recommend to a friend

(6 total reviews)
avatar

Ritesh Idnani

Not enough data to show CEO approval

99% positive business outlook

Reviews by job title

6 reviews
4.0
Aug 24, 2023

Chat with costumers

Recommend
CEO approval
Business Outlook

Pros

About us clients process deal with finance

Cons

Traveling and cab services , salary

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. Our commitment to providing valuable financial services to our clients is unwavering. We understand the importance of delivering excellence in this area and will continue to invest in processes and resources to ensure client satisfaction. We are committed to enhancing our service delivery by investing in training and resources to ensure that our employees have the tools and support they need to excel in their roles. We are actively reviewing our travel policies and procedures to minimize the impact on our employees and offer more balanced and flexible solutions.We understand the significance of competitive compensation. We are in the process of reviewing and adjusting our salary structures to ensure that our employees are compensated fairly for their skills and contributions. We are exploring opportunities to provide language training and resources to improve English language skills among our employees, ensuring they have the confidence to excel in their roles. Your feedback is integral to our efforts to enhance your experience
5.0
Dec 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good client support to every employee

Cons

Time management must follow to every employee s to do

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

I got lucky to be in a very supportive team with a strong TL.

Cons

But the work pressure is enormous

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Firstsource Solutions Response
4y
Thanks for sharing your thoughts. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We are taking your feedback and will address the areas we missed in delivering a great experience to you.
Viewing 1 - 3 of 6 Reviews

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