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Firstsource Solutions

Engaged Employer

Firstsource Solutions Fraud Agent reviews

1.6

0% would recommend to a friend

(6 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

Reviews by job title

6 reviews
1.0
Dec 6, 2023

Terrible

Recommend
CEO approval
Business Outlook

Pros

Started out OK and the people are great

Cons

Upper management take advantage far too often and blame this on the client, rarely ever paid correctly, virtually no benefits, not even able to read our contract, managers appointed by bootlicking

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We value open communication and are committed to addressing concerns raised by our team members. We understand the importance of fair compensation and accurate payment. We actively review our payment processes to ensure accuracy. We believe in a workplace where mutual respect is at the core of our values, we treat our staff with the same care and consideration that we expect them to extend to our customers. We understand that a contract of employment is a partnership based on fairness and collaboration, not a form of exploitation. We appreciate the dedication of our team members, and we are dedicated to fostering a work environment where everyone feels valued and supported in their professional journey
3.0
May 16, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Apprenticeship training opportunity and support

Cons

Robotic and no personal initiative

3.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

good pay, good work colleagues

Cons

Management very disorganized also speak very rudely to employees

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Firstsource Solutions Response
6y
Thank you for providing your feedback. It is important to the company to learn what we are doing well and how we might improve going forward. We wish your experience had been more positive and that you might have informed us earlier in the process so that we could have addressed your concerns proactively. Employee centricity is of one our core values and this concept includes providing a positive and growth oriented environment for all Firstsourcers. We will share your feedback with the respective teams and work towards improving it.
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