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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Team-Manager reviews

      4.9

      96% would recommend to a friend

      (9 total reviews)
      avatar

      Ritesh Idnani

      100% approve of CEO

      99% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Diversity & inclusion

      4.9

      Work/Life balance

      4.9

      Senior management

      4.9

      Compensation and benefits

      4.9

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      5.0
      Aug 29, 2025

      Appreciation

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Firstsource has been an excellent organization to be associated with, providing not only competitive pay but also strong opportunities for professional growth, motivation, and career advancement.Being a part of Firstsource has given me valuable exposure, continuous learning, and a clear pathway for career development. I truly appreciate the culture, opportunities, and support that the company fosters for its employees.

      Cons

      Communication gaps should be improved

      avatar
      Firstsource Solutions Response
      10mo
      Thank you for sharing your feedback.We are proud to hear that employees value the competitive pay, continuous learning, and strong opportunities for professional growth and career advancement we provide. It’s encouraging to know that our culture, support systems, and focus on development are making a positive impact on employee experiences.Firstsource continues to be a strong platform for career beginnings and long-term professional journeys, offering valuable exposure and opportunities for those aligned with their career goals.
      5.0
      Aug 19, 2025

      Review of workplace

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Firstsource is a true rewarding experience. From day one i have felt a strong sense of belonging - the company truly has a family feel that sets it apart. Whether working from home or in the office there is a consistent effort to keep everyone engaged, connected and supported The work life balance is outstanding, which is something i value deeply. leadership encourages flexibility and understands the importance or maintaining personal well being alongside professional responsibilities. I have also seen people climb the ranks from agent, to support to team manager myself included. What also stands out is the camaraderie among colleagues. Everyone gets along well and there's a strong team spirit that makes collaboration easy and enjoyable. The pay is competitive and the benefits package is fantastic - Simplyhealth for example has been a real bonus.

      Cons

      there are no cons i can think of

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for sharing your experience. We’re delighted to hear that you feel a sense of belonging at Firstsource and enjoy the supportive, connected environment we aim to create for everyone. Our people are at the heart of everything we do, and it’s great to hear that this comes through in your experience.
      2.0
      May 4, 2024

      Avoid

      Team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good location easy access public transport Nice building

      Cons

      Training minimum, not good place to work ,expect a lot. Salary low

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your positive feedback. We're glad to hear that you find the location convenient and the building pleasant. We strive to provide a comfortable and accessible environment for our employees, and it's great to know that these aspects are appreciated
      Viewing 1 - 3 of 9 Reviews
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