Is Fiserv a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 235 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Support Analyst Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at Fiserv .

Does Fiserv pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 235 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at Fiserv.

How happy are Client Support Analyst professionals working at Fiserv?

39% of Client Support Analyst employees at Fiserv would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Support Analyst professionals have also rated Fiserv with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

Skip to content Skip to footer

Notifications

Fiserv

Fiserv Client Support Analyst reviews

3.0

39% would recommend to a friend

(235 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

35% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.7

Senior management

2.6

Work/Life balance

Client Support Analyst employees have rated Fiserv with 3.0 out of 5 stars, based on 235 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

3.0

Mar 13, 2025

Standard call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits Pay Amenities Location is nice office too

Cons

Very repetitive job with little to no significant upward mobility

5.0

Feb 22, 2025

Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fair metrics, growth opportunity, and consistent work

Cons

A certain percentage of upset customers.

4.0

Feb 17, 2025

Could be a good place to work for some

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

2 weeks paid training, opportunity to be cross trained, management meets as a team/ individual weekly

Cons

Call center metrics are strict, they say you can advance but I never had the opportunity.

Viewing 19 - 21 of 235 Reviews

Jobs at Fiserv

Senior Payroll Tax Analyst

Technical Implementations Analyst

Outside Sales Representative - Detroit, MI

Lansing, MI

View job

Fiserv reviews FAQs

Fiserv reviews Fiserv Client Support Analyst reviews

Fiserv

Fiserv Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Standard call center

Great Company

Could be a good place to work for some

Jobs at Fiserv

Fiserv reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Fiserv reviews FAQs

Jobs at Fiserv