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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,711 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Jun 25, 2020

      Great place to work before First Data merger

      Infrastructure engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Average pay / benefits Flexibility with remote work, time off Talented and friendly people

      Cons

      Since the acquisition of First Data, the culture of the company took a turn for the toxic. Rampant burnout, aggressive and dishonest leadership, lack of direction, constant RIFs, poor outsourcing practices. The good people that are left are on their way out one way or another.

      2.0
      May 13, 2020

      Great until First Data merger

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to get the work done when and where appropriate Casual dress Many smart, hard-working but friendly and fun colleagues

      Cons

      Lack of transparency from C suite and upper echelon of leaders Publicly traded so regardless what is said, employees come last after stockholders and then clients First Data was “acquired” by Fiserv however we all saw the writing on the wall - the Fiserv CEO is moving on and First Data’s CEO is now taking over - Frank has a great history of making money for shareholders, but the employees suffer as could be seen in the culture as we tried to merge as one company - First Data people (many but not all) played politics, would backstab and do whatever was necessary to “get ahead”. Fiserv’s benefits were fair but we were told one of Frank’s first moves at FD was to reduce or eliminate the 401k match and remote work wasn’t allowed at all

      1.0
      Feb 11, 2020

      Frank Bisignano is ruining this company.

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only the friends I have made.

      Cons

      Frank Bisigjnano is single handedly ruining Fiserv. He ruined First Data, destroyed all the culture and kept technologies in the stone ages and is now doing it with Fiserv. Mr. Yabuki is doing nothing visible to preserve this company. As long as Frank Bisignano is involved with Fiserv DO NOT COME TO WORK HERE.

      Viewing 58 - 60 of 10,711 Reviews
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      Glassdoor has 11,783 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.