Fiserv reviews

Problems start at the top. CEO is an old school sales shark and out of touch with the modern work environment. Gutted the WFH policy. Will not approve budgets for projects that improve client satisfaction or employee satisfaction. All money goes to Sales. Stretches operational staff to the point of no return. If you work here you must really be able to say no to more work and to track your productivity so you can justify it. Most middle-management have to be yes-people to those above them. You can choose to be a good leader or a good follower, but not both. CEO knows how to play the shareholders and the general vibe is he's squeezing the company as long as he can to pad his retirement before it bursts. Avoid this company and look again after senior leadership turns over.

This company went from a great place to work to a place I couldnt wait to leave. Their RTO office policies stressed everyone out because our worklife balance was no longer there. We used to always be hybrid 3 days in and 2 days home and for some reason coming in 4 days (now soon 5 days) would help us "collaborate." People started leaving for jobs that would provide that balance and every single team is struggling hard. They are replacing the people who left with a ton of knowledge with college graduates who this is their first real job ever and expect these poor kids to just jump into the fire. Every single person is miserable so don't expect everyone to be a happy smiling face. The new building is giant and in the middle of no where. Good luck going out for lunch as there is zero parking after 8am so you will lose your spot right away. They have a shuttle service to pick you up 4 parking lots away but most people end up walking the 20 minutes because the shuttle takes too long. If you don't want to leave for lunch you can eat the overpriced gourmet pig snout they serve you. The food is absolutely disgusting. The kitchen couldnt even cook an egg. Frank is a money hungry CEO who doesnt care if you died in your seat. They would just roll you out and immedately replace you. You can see how he has cut corners to save money but word it like its a great thing. In 2020 they completely took away matching our 401K for almost 2 years. They used to match up to about 6%. When it was brought back they only matched 1% and after that it was an additonally .25% up to 3%. (2% = 1.25% & 3% = 1.50%) The new building had us all practically sitting on top of eachother. If anyone was sick you can bet that whole section was sick by the next day. This company does not care about your wellbeing and if something goes wrong they have no problem throwing you under the bus and blame the fact that you work from home once a week. Run from this company it may look nice on wallstreet and if that's all you care about cool! go far it. If you care about a nice environment and a company that actually cares about you run from this one. I promise by your first month you will be looking for other employment.