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Fiserv

Engaged Employer

Fiserv reviews

3.0

44% would recommend to a friend

(10,767 total reviews)
avatar

Takis Georgakopoulos

29% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

2.8

Work/Life balance

2.6

Senior management

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,767 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

11K reviews
2.0
Jun 14, 2014

Not a good place to be if you are not a manager or above.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ESPP made me some good bucks till now. Good options for medical coverage. Overall, good benifits.

Cons

Too much of bureaucrat. Downsize atleast once a year. Biased profit sharing thinking - bonus is only for managers and above. Not much opportunities of growth. Overall work culture is not encouraging. Expect worst from internal tech support and HR group.

2.0
Jun 14, 2014

An honest review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlike some of the reviews from recruiters HR or what Fiserv considers disgruntled employees, I will give an honest review of my time at Fiserv. The work itself is fine and for the most part the people I work directly with make it enjoyable, this is true. It is true employees get enough time off and benefits are so-so. The reviews on pay depend on how long you have been at the company. I speculate new employees are hired in with a higher cost of living increase pay and employees over 10 years were hired in with before 2004 cost of living. The company is trying and making a lot of changes, that is also true. That is where the Pros ends.

Cons

Work-life balance is a challenge for many employees since this is a global company. One person could be overworked and another assigned to a small task. Data is sent and ignored. The company has bought innovation instead of producing it. There are more than one employee who dislike the changes but do not want to leave because as I said, the benefits can be good. The people are willing to do the work. I have seen people working and leaving the office late or going home for dinner and logging back on and working until midnight or later with outdated technology. Any investments made to improve the life of the workers are not apparent.

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Glassdoor has 11,853 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.