Fiserv reviews

3.0

44% would recommend to a friend

(10,714 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Working alongside some of the greatest minds in the industry.

Cons

Direct and mid-level managers are great to work with even though they’re in a compromising situation daily. The CEO and his “yes men” treat managers and other leaders as though they are puppets. We miss the old days with Jeff L as the CEO. Employees mattered under his tenure.

1.0
Feb 8, 2022

It was great until it wasn't.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job, good work life balance (for my team only), enjoyable clients and I had great coworkers.

Cons

I loved working here for many years, but after the First Data hostile takeover, nothing is good. There's a general sense of distrust all around. We were constantly wondering who was going to get the axe next after Frank took over. I would not be surprised if my building is going to be completely wiped out by the New Jersey situation... Why on earth would anybody choose to move to New Jersey. Half of my building was gone by the time we were forced to return in November. What used to be an exciting office felt like solitary confinement. The building had no amenities. You're lucky if the overpriced vending machine was stocked. Taking away the option to work from home was the last straw. You're not going to be able to hire talent without at least a hybrid option. No one wants to be required to work full time in a stuffy, windowless office. Getting tech support was painful. On a regular basis necessary exceptions for DLP we're completely removed from my computer. Getting it fixed sometimes took months. Raises and promotions are impossible to come by. You'll already be starting below market and be lucky if you get a 2% raise. I would stay away until Frank is gone. He will only continue to make things worse in an already depressing job.

1.0
Jan 25, 2022

You will regret going to work for Fiserv

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing good I can say about this company. Complete sham.

Cons

Worst executive leadership in Fintech. Worst Cyber Security leadership. Worst CTO who was fired from JP Morgan Chase for internal fraud and should have been jailed. The CISO thinks he knows it all but has such a fragile ego, rules by fear and is a liar.

Viewing 106 - 108 of 10,714 Reviews

Glassdoor has 11,787 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.