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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,714 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Sep 30, 2023

      Crumbling

      Bsa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a really great company with lots of opportunities to learn and progress. It was the reason I stayed for nearly 25 years. No more

      Cons

      Current CEO is dismantling the company piece by piece. Forcing thousands to move states away RO already overcrowded locations to keep their job (without compensation and no guarantee they’ll keep you if you move). He cares not about the company, it’s clients or employees. He’s only there to hit limits for tax free deals he made with certain states. If he hits those numbers, he and his cronies get ridiculously huge bonuses but the company will be decimated. He doesn’t care. He is out for himself only then will retire with 100 million bonus. Meanwhile the company will tank, clients we spent decades building relationships and serving will be gone and a good bit of former employees stuck trying to find jobs. He is good at what he does - dismantling companies to sell them off at a profit to him.

      4.0
      Aug 21, 2023

      Great company, cramped workspace, cult-like mentality for anti-WFH

      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management at the level I work with is awesome, super friendly, welcoming to all & work together so well. It varies from department to department from what I’ve heard, so it’s a gamble for applicants. The facility in NJ is amazing, has all the cool amenities besides a gym & some other stuff that would add to QoL, but as a developer it’s a pretty inspiring space to stay focused, but I’m also someone who doesn’t need to WFH, so again, this will vary. If you’re a dev who likes being around others and being in a collaborative space, you’ll like this role, if you’re not - no harm, stay away from here. They do not like the idea of hybrid or remote work. As much as I like the facility, they are adamant about having you come into the office 4 days a week minimum. If you’re younger, just starting your career or only a few years in & social, there’s a lot of opportunities to make a name for yourself, make some good friends and join clubs where you can network or give back if you’re into that kind of thing. Internal hiring is encouraged, so if you want to rotate between teams, you likely will get taken from your current team or if you choose to role hop, you can do that too. This might upset off your manager though, so keep that in mind! Pay is also solid, but not like other Fortune 500 companies.

      Cons

      There’s some pretty incompetent people on teams led by really smart people, not sure why, nor do I wish to see others lose their livelihoods, but be prepared to pick up the slack. The WFH policy is so strictly enforced that it’s uncomfortable, they’ll ram the idea of “we work better together” down your throat. Other people have said it, I will too, there’s waaaay too many people in this building. Bathrooms get insanely crowded, so do the kitchens & you will wait upwards of 15-20 min just to get your lunch at certain times of the day. Speaking of lunch, nothing in this place is free, besides the watered down kurieg k-cups. Lunch, snacks, etc. are all paid. If you plan on working long hours, be prepared to spend $10-$20 a day, maybe more if you want coffee from one of the 15 Starbucks on prem. If you aren’t an experienced developer, be prepared for a huge learning curve. Onboarding is roooough, if you can’t pick things up on the fly, it may take MONTHS to get involved heavily. Either spend the extra time getting acclimated or ask questions often, because if you don’t, you will be waiting a while before you feel you’ve made an impact.

      1.0
      May 11, 2023

      Beware! Sh*t Company with even sh*ttier Management from all levels!

      Implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team and people who work there besides management.

      Cons

      Read the rest of the reviews. Basically true in all aspects. Management and senior workers all suck. There’s a manager that does nothing but makes sure we are all in office. Fiserv pays for bimbos to make sure we are in office. They are so worried whose in office or not. If you’re okay with NOT having work-life balance. This is the place to ruin a part of your life. Frank you suck!

      avatar
      Fiserv Response
      3y
      Thank you for taking your time to leave a review. Your feedback is important because we work hard to hire the right people and create a great culture. We continuously review our total compensation and benefits package and will take your feedback into consideration.
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      Glassdoor has 11,787 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.