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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,714 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Feb 11, 2025

      None of the bad reviews are lying, or even exaggerating. Would give 0 stars if I could.

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The below average pay gets to you on time. That's basically it. If you are fortunate enough to get on a team with some good people, misery loves company.

      Cons

      Hard to say more than what has been said already about how horrible this place is. The way you are monitored and tracked at Fiserv feels like high school part two: electric boogaloo. The overly expensive medical benefits are bottom of the barrel and hardly cover anything, which is ironic because working there is enough to make anyone sick to their stomach (too bad you'll have to wait in line for the bathroom due to the overcrowded office). Even if you desperately need a job, this place is not worth selling your soul and should truly be your last resort. The sad part is the people here who go out of their way to at least try and make things better or more enjoyable are the first people to be punished and shown the door. This place is a dictatorship in every sense of the word and should be avoided at all costs.

      1.0
      Apr 5, 2024

      Going downhill - stay away

      Sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits are good, especially for recent hires. Individual teams can be great to work with. I enjoy my team, all the way up through our EVP.

      Cons

      Executive leadership is terrible. They are old school and want to micro-manage every employee. In the past year, we've gone from flexible WFH options, to mandated in-office M-Th and WFH only on Fridays, and now they have implemented very intrusive computer logging software that tracks everything you do (Look up Sapience - Workforce Analytics). They spin it as a tool for everyone to use as a way to improve their productivity, but we all know that's BS. It's a tool to spy on every employee. The lack of trust in employees is ridiculous.

      1.0
      Aug 10, 2023

      There are better companies to work for.

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team is great, including my direct manager.

      Cons

      The current CEO tends toward the condescending when speaking about employees who do not agree with him. The morale of the company because of this is quite low. Added is the installation of Sapience spyware on employees computers. There is no trust that employees will do their job, and instead focus on keystrokes and "in the zone" time. As such it almost encourages you to go slower on a task that you would normally be able to finish quicker than a co-worker. If I am able to do in 30 minutes, what takes a team member an hour, I will come off looking worse. By showing I had only done 30 minutes of work vs. their hour despite the outcome being the same. Frank likes to say we are a tech company and compares us to Amazon. When we make the salaries, and have the benefits, of Amazon I will buy into that idea.

      Viewing 115 - 117 of 10,714 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,787 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.