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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,716 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Sep 6, 2023

      Frank has ruined the company. Jeff, please come back!

      Client relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work remotely, but that is being taken away as well.

      Cons

      Since the FirstData acquisition, the company has gone downhill fast. Why Fiserv ever wasted $33 Billion on a failing company is still the ultimate question. And then to put that CEO in charge??? We will never recoup that expenditure. Frank has destroyed the company with forcing seasoned, dedicated employees to move into an office or be laid off. The massive layoffs have hurt every facet of the company, years and years of knowledge and experience have been shown the door, most now going to competitors. I can't wait until I am offered a compensation package to leave! Sad how fast this once great company has fallen. And worst off, CUSTOMERS see and feel it!

      1.0
      May 16, 2023

      This job will literally crush you!

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teammates who are great, but leaving day by day.

      Cons

      Workload is crushing! Number or clients/accounts is ridiculous and increases each month as more employees quit. Internal resources unable or unwilling to do their job, thus making your job impossible. Reduced commissions, while increasing quotas to crazy high levels. All designed to make sure you makes less money. It is clear, the business unit wants to pay you less so they can net more $. Reduced benefits. Prior culture was fantastic, but now in decay. Run, don’t walk, AWAY!

      avatar
      Fiserv Response
      3y
      Thank you for the feedback- we agree that quality should never be an afterthought and are committed to never compromising where quality is concerned. We encourage you to share your feedback and ideas for improvement at team huddles and/or skip level meetings with leaders above your direct manager. Thank you again!
      2.0
      Oct 21, 2022

      Tried to retire

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the teams are (were) great to work with.

      Cons

      Current CEO & his team seems set to destroy the good name of Fiserv. They appear to be positioning everything but Clover for sale. The lay offs and old WTH mentality do nothing for morale for the people left behind. Frank Bisagnano have zero regard for associates where at one one time People DID make a difference.

      Viewing 130 - 132 of 10,716 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,789 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.