Fiserv reviews

3.0

44% would recommend to a friend

(10,716 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Oct 20, 2022
Recommend
CEO approval
Business Outlook

Pros

My check clears and there lots of different roles you can work yourself into

Cons

Frank is the worst CEO I can think of. Over the last 4 years, we have lost our best employees, the ones who actually care. We went from caring about what our clients thought of us, and now we have worked ourselves into a culture of get it done quick - it doesnt even have to be right. Client satisfaction does not matter anymore. Only 1 person needs to lose their job, instead of the 2000 that we have lost over the last 3 weeks. I would not recommend Fiserv to anyone looking for a job.

2.0
Oct 1, 2022

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The water machine, coworkers and nice restrooms (for the most part).

Cons

Incompetent and impatient leadership who didn't train or care about providing guidance to its team Instead, associates are responsible to train each other most of the time (but this really depends on your management because it can vary) When asking questions they would get an attitude or short with you, like you should already know, even if it was only your first month on the job On your own to teach yourself most of the time Treated like a second class citizen and constantly reminded you're not "permanent" Becoming permanent should be your goal, so they expect you to do whatever brown nosing you can to be able to stick around Started out hybrid but slowly returning to office more days a week over time, which wasn't the deal I signed up for Recruiting company's insurance was high and later found out so was Fiserv's which ruined any desire to become permanent Micromanagement of Fiserv and had to stay glued to a screen even if you were done working just to "look busy" You have to badge in and out when coming and leaving like a child In the office, only leadership connects in meetings and you'll hear them talking about non-related personal topics ans wasting company time They say other associates are there to collaborate as well which isn't true most of the time You're really at work to do the same thing you did at home but just more monitoring

1.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Made some great friends. Generally speaking my boss did not micro manage and my hours were flexible if I had an appt or something. Not all teams get the same flexibility though. It is 100% dependent on your direct manager. I rarely worked more than 40 hours but that's because I set boundaries. There are many people who don't and will work 60+ hours a week. So as long as you are able to maintain boundaries you can keep to the 40 hours.

Cons

So many problems - forcing everyone to go back to the office even though there are so many teams that have no reason or need to. Forced people to move to NJ and fired them when they said no. There are NO bonuses and yearly raises don't even cover a cost of living increase. Tenured employees seem to have a chip on their shoulder and can be very rude to newer people. Management acts like they want your feedback and will consider it but then they NEVER do anything to change or implement the feedback. Processes are archaic. Fiserv keeps buying up other companies but never actually merges them into fiserv architecture or processes so it is incredibly difficult to remember how you have to interact with all the different teams. Also, they treat unvaccinated employees like they are lepers. Senior managers were going to come to Ohio and have a big get together except they let it slip that they only invited the vaccinated. There is a reason that so many people are leaving and a lot of them have been with fiserv for 20 years or more. Honestly, so many cons I could go on for days.

Viewing 133 - 135 of 10,716 Reviews

Glassdoor has 11,789 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.