Fiserv reviews

3.0

44% would recommend to a friend

(10,724 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,724 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
May 15, 2023

Get with the times!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues, knowledgeable manager and unlimited PTO

Cons

Out of touch CEO with a broad of director's and senior leadership to intimidated to stand up to tell Frank he is way behind in today's culture. They are literally letting the knowledge walk out the door because folks are just sick of the circus.

1.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

This company has unique problems to solve, such as how to manage the 10+ payment gateways they own because they buy up competition instead of driving innovation. Upon acquisition the melding of the smaller companies until the giant takes time, so once you are acquired you have time until the true suck of this place sinks in.

Cons

Grind house culture, management has done a good job of normalizing long hours and unreasonable project time tables. Company is constantly pushing distinct groups together to collaborate on projects (a side effect of their purchasing smaller competitors and needing to place their new staff in existing projects), rarely do those groups share the same management hierarchy so when disagreements happen there is no clear direction. Having a kid? Expect to have a rep call you hours after your baby is born to answer their silly questions as part of the process to approve your paternity/maternity leave. Ridiculous internal red tape. Want to get access to anything? Well fill out these forms in this poorly designed internal website with information that you’ll have to ask your manager how to fill out, and good luck if you get a field wrong that’s another 3 day turnaround once they tell you how to fix it. Generally crappy place to work, is bad for your mental and physical health.

1.0
Dec 20, 2021
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single "pro" for working with this organization. However, if you enjoy working inside of a virtue-signaling Jim Jones cult where everyone proudly shows their vaccine cards to the screen during zoom meetings and diligently wears masks even when they are working from home all alone, you will LOVE working for this company.

Cons

If I could rank my experience with Fiserv as "zero stars" I would. Unfortunately I need to give this company at least one. Fiserv acquired Pineapple Payments in the spring of 2021 and immediately turned it into one of the most dysfunctional miserable corporate cultures I have ever been a part of working for. The initial onboarding experience was one of the most ridiculous, absurd, thoughtless and impersonal experiences with an HR department I've ever had, and that was followed by more than half of the talent I was surrounded by walking out the door. Then, after 2 years of top-ranked performance reviews Fiserv decided to kick every employee to the curb who refused to take a COVID vaccine, including myself. After that they contested my unemployment claim even though they told me they would not be doing that when I was told I am being fired.

Viewing 160 - 162 of 10,724 Reviews

Glassdoor has 11,803 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.