Fiserv reviews

3.0

44% would recommend to a friend

(10,724 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,724 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Feb 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Was an amazing culture with incredible colleagues and momentum. No more.,

Cons

CEO Bisignano has destroyed the account processing business. Huge loss of talent, attrition, lack of service, losing clients. Return to office and vax mandate with no investment to blame. Have never seen a large company so thoroughly ruined. Scared for shareholders and remaining employees because business so thoroughly undermined by policicies, outages, lack of resources and cost cuts.

2.0
Jan 8, 2022

Buyer Beware

Recommend
CEO approval
Business Outlook

Pros

Large company with opportunity to move around to other departments.

Cons

Does not allow work from home. Micromanagement in monitoring badge swipes. Software on your computer to monitor usage. They basically do not trust their employees, even if you have been there years and proven yourself. There is around a 10% layoff every year, which hurts morale as everyone is always wondering if they will be next to go. The bonus stock program is a scam. You work for the year, and your bonus is given in stock paid out over four years. You work in 2021, and get a $10,000 bonus in stock but you get 25% in 2022, 2023, 2024 and 2025. If you leave the company you don't get the stock. When I left the company, I lost THOUSANDS of dollars that I worked and earned. Just an example of how they find ways to stick it to the employee. I know there are a large company, but they have a LOT of openings, because lots of people are feed up and finally leaving. Good talent with lots of years of experience have left. The remaining people will be over worked. They will continue allow to be over worked for fear of being let go with the next layoff. It is an abusive work relationship. Think of if your spouse or significant other treated you his way, you should leave the relationship.

1.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Once upon a time there were more than I realized. Then Yabuki left and all of the sudden workers had to pay for work phones. No joke. This was sold as an industry standard but so far no other large companies are pushing this.

Cons

Plenty. Besides having to now pay for a work phone or risk being on the next layoff list good old Frank has turned it up a notch by forcing tenured staff to relocate and go into an office (citing that is what clients want which is embarrassingly laughable. Clients couldn’t care less as long as their needs are addressed in a timely manner. Good luck with that from India or Costa Rica!). So much knowledge heading out the door on a daily basis it is scary. Clients are paying very close attention and bringing this up.. Middle management is hamstrung by the edicts from C level. Questions from the rank and file are met with no reply. Any new position has to be filled in Berkeley Heights, NJ which is laughable. A Support person making maybe 50-60k per year can’t afford to live anywhere near that super affluent area. Put the pipe down Frank. His legacy will be the demise of a successful Fintech. This is a fact.

Viewing 190 - 192 of 10,724 Reviews

Glassdoor has 11,803 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.