Question 1

Is Fiserv a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 258 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Fiserv.

Question 2

Does Fiserv pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 258 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Fiserv.

Question 3

How happy are Customer Service (CSR) professionals working at Fiserv?

Accepted Answer

48% of Customer Service (CSR) employees at Fiserv would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service (CSR) professionals have also rated Fiserv with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Fiserv?

Accepted Answer

Software Engineer (301), Senior Software Engineer (256), Project Manager (241), Customer Service Representative (195), Manager (180), Business Analyst (176), Director (171), Software Developer (155), Tech Lead (153), Analyst (140), Specialist (120), Product Manager (99), Technical Lead (83), Business Consultant (66), Senior Associate (65)

Question 5

What are the pros of working at Fiserv according to real employee reviews?

Accepted Answer

"Good work life balance and work from home options for most employees" ((in 845 reviews)); "For the most part the people that you work with and for are really great people." ((in 575 reviews)); "benefits are good but medical is a bit expensive" ((in 526 reviews)); "Good pay They are very flexible and will work with you" ((in 378 reviews)); "work and culture is good" ((in 307 reviews))

Question 6

What are the cons of working at Fiserv according to real employee reviews?

Accepted Answer

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 600 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 245 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 243 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 230 reviews)); "Blames managers for poor upper management" ((in 165 reviews))

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