Is Fiserv a good company to work for?

Fiserv has an overall rating of 3.0 out of 5, based on over 11,783 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 44% of employees would recommend working at Fiserv to a friend and 44% have a positive outlook for the business. The best reviews about Fiserv have been left by employees working as Intern , Senior Business Consultant and Executive Assistant .

Does Fiserv pay their employees well?

According to anonymously submitted Glassdoor reviews, Fiserv employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fiserv. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fiserv?

44% of Fiserv employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fiserv 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (298) , Senior Software Engineer (255) , Project Manager (238) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (170) , Software Developer (154) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (65) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 854 reviews)); "For the most part the people that you work with and for are really great people." ((in 557 reviews)); "benefits are good but medical is a bit expensive" ((in 522 reviews)); "Good pay They are very flexible and will work with you" ((in 361 reviews)); "1) It's a product based company so you can expect a good salary and appraisals." ((in 267 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 609 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 245 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 238 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 224 reviews)); "Blames managers for poor upper management" ((in 169 reviews))

What are employees saying about Fiserv layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fiserv layoffs and their outlook for job security at Fiserv in 2026.

What Fiserv locations have received the highest employee ratings?

Oxford , San Jose , Buffalo , Warren , Detroit , Fishers , Orlando , Short Hills , Jacksonville

Fiserv reviews

3.0

44% would recommend to a friend

(10,711 total reviews)

Mike Lyons

66% approve of CEO

44% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Jul 26, 2023

Company doubles down on contradictory approach to WFH

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good opportunities to learn, as company tends to hires less experienced & qualified people Excellent culture in terms of DEI Some departments can promote good work-life balance & QOL

Cons

--Despite many years of good performance from remote employees, company has shut down offices and forced workers to chose between job loss or uprooting family and moving cross-country. --Deep cuts in 2022 of experienced and committed talent have led to pervasive QOS and QOL issues in 2023. --Focus on working together in a few physical locations makes little sense when workers and clients are already spread across country and around the globe. --Remote workers that remain are made to feel like second class workers no matter how good their work or how engaged they are. --Company priorities seem to be growth through real estate tax breaks and stock buybacks rather than good service to clients, savings on real estate with remote work, and good work environment for everyone.

5.0

Dec 23, 2016

Getting better all the time

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Fiserv's management cares. I mean - really cares. About employees as people, about the work and takes pride in it, about its customers and its ability to service them in a forward thinking, competitive way. Do they get everything right every time? No, but who does. Salaries are competitive, promotion avenues are plentiful and exercised regularly, career paths have multiple growth opportunities, and many positions come with bonus earning potential. Standards are flexible and logical, and largely adhered to. Input is freely asked for and accepted from the workforce to management, and historical tribally accepted directions are questioned for validity when appropriate. Work from home opportunities abound, both partial and full-time at every level. And people are generally nice, hard working, and desiring to get the job done. Fiserv stock options available within the benefits package as well at discount. Employee appreciation program can be quite lucrative too, offering a gift card based thank you system ranging from $50 to $1,000.

Cons

Medical/dental package - leaves something to be desired, but what large scale employer has a good one with what has happened in that industry the last 5 years? High deductible + HSA is the only one with a somewhat reasonable premium. Fiserv will take whatever you give it. The careers here are demanding. Maintaining a work/life balance is YOUR responsibility, not Fiserv's.

Fiserv Response

9y

We truly appreciate detailed feedback - your summary and specific insights are valued for their accuracy and transparency! We will make sure this gets shared with the appropriate internal resources as we strive to provide a positive experience and work environment for everyone on the Fiserv team.

1.0

May 1, 2020

First data ruined fiserv

Customer service

Recommend

CEO approval

Business Outlook

Pros

It used to be great, benefits Used to care about staff

Cons

Since our first data acquisition, they are cutting all remote employees, closing multiple offices and gutting the company. The culture is one of stats. Close your tickets, if you can't, you are not doing good. Someone closing all the way ones while you work the hard ones? Guess who looks better on paper... Good luck getting a promotion. Good luck getting more than 1.5% raise.

Viewing 25 - 27 of 10,711 Reviews

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Company doubles down on contradictory approach to WFH

Getting better all the time

First data ruined fiserv

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