Fiserv reviews

3.0

44% would recommend to a friend

(10,711 total reviews)
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Mike Lyons

66% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good People (for the most part)

Cons

-Managers are powerless as most issues are caused by higher ups -Most complaints are ignored because agendas pushed by company executives outweigh what the other 99.99% of the company actually needs. -Work from Home mostly gone because the CEO doesn't like it -Near impossible to get promotions currently (except for the higher ups) because the company is spending more time inside of hiring freezes than outside. -Fortune 500 company who pays their CEO 1.4 million dollars a year (without bonuses calculated) told us they couldn't afford snacks or two meals a week for the hundreds of employees they force to come into the office. -Company is well aware of how unhappy the workers are, as they directly ask them to not ask questions about hot-button issues during Town Hall meetings. Need I say more? Very obvious structure of the people at the top making millions and millions of dollars telling everyone below them to essentially shut up and do more work. All while raising their own pay checks by 6+ figures and barely giving everyone else enough of a yearly raise to cover inflation.

2.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you earn a paycheck, which of course is not unique to Fiserv. This is a great company for people of average or below-average talent who fear challenges and change, and simply wish to live out the remaining 10-20 years of their careers until retirement. Just hope you don't get laid off before then (spoiler alert: you probably will, especially with the downsizing Fiserv is planning following the big First Data merger from 2019).

Cons

Let me preface this by saying that I came to Fiserv unwillingly as part of the acquisition of First Data. I also originally came to First Data the same way, unwillingly as part of the acquisition of another smaller company, which I won't name in order to prevent retaliation from Fiserv's management (we were a small and focused team of talented engineers and other professionals who took pride in our work and brought in tons of revenue relative to the small team that we had). I hated First Data before, and I hate Fiserv too - so I'm not on either company's side. With that background out of the way, believe me when I say that Fiserv is painfully mediocre. From the talent of the people who work for "Original Fiserv" (as their brainwashed veteran employees like to call it), to the way they compensate their employees - regardless of their contributions or level of talent - this company is nothing special. The only place where they're not average is in the benefits package, which is below average for the industry and is not particularly competitive. They shun working from home as though it is some kind of detriment to productivity (they frequently remind us of the importance of "seeing people's eyeballs" in order to be truly productive, which of course is laughable), and they treat their employees as numbers instead of people. I'd be able to just accept this as typical corporate nonsense, but then they try to pretend like you should be proud to work here - spouting off how badly they want to be the "best fintech on the planet!!!", or making laughable and cringeworthy attempts to seem "hip" by promoting the Twitter hashtag #FISVProud. So we should be proud? Proud of what, exactly? This place is so mediocre it hurts. There's a reason why the average employee age at Fiserv is probably around 50 or so - this company offers nothing competitive to attract new talent, and simply relies on retaining "lifers" who have been with Fiserv for the past 20 or so years, and are afraid of change or tackling new challenges. This company depends upon the complacency of their jaded, aging employee population to just accept what they are handed down from above, and not question it or wonder if they could be doing better for themselves working somewhere else. I could go on and reference other Office Space-style things that I have seen so far working for Fiserv, but I think you get my point. If you are a talented software engineer looking to join this company, please believe me when I say you should look elsewhere. This company is not for talented, driven people or those who enjoy challenging work. Fiserv will not value you as a contributor, regardless of your level of talent, and will find any way they can to give you as little compensation as possible. I truly believe that upper management at Fiserv does not actually want highly talented professionals to work here, because they're not willing to pay the salaries that are required to hire and retain such top contributors. This company was made for mediocre people, so if you see yourself as more than that, do yourself a favor and do not apply here. You're worth more than this company is willing to give you. However, if you are just looking for a place to simply exist and make a simple paycheck, then I think you'll enjoy this place quite a bit. Who knows, maybe you'll even be brainwashed enough to post a Tweet celebrating your employment here with the hashtag #FISVProud! (I'm rolling my eyes as hard as I can typing this.)

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The people left working at Fiserv are the real MVP’s! Other than this, there aren’t any pro’s left working for Fiserv. Anything good or considered to be a perk has been done away with. If you are reading this and considering employment here, RUN for the hills as fast as you can. I promise you, whatever you’ve been told was overly inflated. There isn’t any training available, we don’t get the tools and resources we need to do our jobs, and you can count on being thrown to the sharks as the norm. It’s a highly toxic and volatile environment!

Cons

To add to the ‘Pro’s’ I just listed, you will just be employee FXXXXXX. The cavalries are not coming and the CEO’s only concern is how he can misconstrue facts and numbers to make the reports look good. He doesn’t care about anyone but himself and will stop at nothing to remove anyone or thing in his way. Fiserv is a mere shell of what it once was. I highly recommend NOT working here. If you’re a client reading this, I’m sorry.

Viewing 28 - 30 of 10,711 Reviews

Glassdoor has 11,783 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.