Fiserv System Engineer reviews

2.0

10% would recommend to a friend

(50 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

2% positive business outlook

Systems Engineer employees have rated Fiserv with 2.0 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Systems Engineer professionals have a poor working experience there. Fiserv is rated 46% below average by Systems Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

50 reviews
1.0
Feb 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It’s a job – there are some good people working in IT.

Cons

This is a finical services fortune 500 company – yet the customer services access point is run on XenApp 6.0 – which is 1 year past vendor support. Middle management – is the primary component that has blocked the upgrade to 3 different versions of XenApp. When middle management isn’t blocking the upgrade process, development is. The various client versions of software that are sold at Fiserv – are developed for desktop use only. (Single user not multi user environment) In my 4-year tenure they are still developing the software for desktop use.

avatar
Fiserv Response
9y
Fiserv is committed to being an excellent place to work by listening to feedback from our associates. This post regarding our customer service applications, our software offerings, and training concerns us. We appreciate your bringing this to our attention as we strive to continuously improve our work experience for all associates. We have shared this information with the appropriate HR staff, but would encourage you to address this with your local HR partner, who is Christy Seidl in Brookfield. Providing more details through dedicated channels will allow us to investigate these concerns. We would also encourage you, if you feel it's applicable, to contact the Fiserv Alertline at 1-877-FISV-111, which can be done anonymously. Every day we strive to improve our workplace to provide a positive experience and work environment for all associates.
5.0
Dec 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Fiserv's management cares. I mean - really cares. About employees as people, about the work and takes pride in it, about its customers and its ability to service them in a forward thinking, competitive way. Do they get everything right every time? No, but who does. Salaries are competitive, promotion avenues are plentiful and exercised regularly, career paths have multiple growth opportunities, and many positions come with bonus earning potential. Standards are flexible and logical, and largely adhered to. Input is freely asked for and accepted from the workforce to management, and historical tribally accepted directions are questioned for validity when appropriate. Work from home opportunities abound, both partial and full-time at every level. And people are generally nice, hard working, and desiring to get the job done. Fiserv stock options available within the benefits package as well at discount. Employee appreciation program can be quite lucrative too, offering a gift card based thank you system ranging from $50 to $1,000.

Cons

Medical/dental package - leaves something to be desired, but what large scale employer has a good one with what has happened in that industry the last 5 years? High deductible + HSA is the only one with a somewhat reasonable premium. Fiserv will take whatever you give it. The careers here are demanding. Maintaining a work/life balance is YOUR responsibility, not Fiserv's.

avatar
Fiserv Response
9y
We truly appreciate detailed feedback - your summary and specific insights are valued for their accuracy and transparency! We will make sure this gets shared with the appropriate internal resources as we strive to provide a positive experience and work environment for everyone on the Fiserv team.
2.0
Jul 13, 2016

Systems Engineer

Recommend
CEO approval
Business Outlook

Pros

Always a learning opportunities and growth.

Cons

Can't think of any companie is really big.

Viewing 46 - 48 of 50 Reviews

Glassdoor has 11,847 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.