Five Below reviews

3.1

41% would recommend to a friend

(2,682 total reviews)
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Winnie Park

54% approve of CEO

36% positive business outlook

Five Below has an employee rating of 3.1 out of 5 stars, based on 2,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Below employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 12, 2015
Recommend
CEO approval
Business Outlook

Pros

+ The pay is slightly above average for small box retail + Literally nothing else

Cons

- Payroll is consistently kept behind minimum required to maintain company standards - Unpaid overtime is required AND expected very frequently, 60-70 hour weeks are standard to maintain bare minimum for standards -Distribution Center and shipping are on a completely different wavelength from actual stores, You will frequently be sent 4-5X what is needed to maintain a given section while others are not restocked for weeks on end. Store management has ZERO control over what enters the store -Stocking standards are absurd, company maintains it takes 3 payroll hours to finish an average pallet, realistic testing shows 6 hours to be the average. -As a store "manager" you will mostly be left to do all tasks yourself. The one associate you have will likely be left on the register trying to keep up with the line while you alone attempt to recover the entire store (think children everywhere unsupervised destroying everything) refill coolers, refill ball barrels, put back basket after basket of items left everywhere, watch the multiple trying to steal from you, running to the register to give refunds, resetting section after section every week, all while trying to give customer service to customers. (Hint its impossible to keep up with even on slow week) -DO NOT SEEK EMPLOYMENT WITH THIS COMPANY! PLEASE! IT WILL EAT YOU ALIVE! many managers have already left and many more are waiting for there chance. The ones they try to bring in to replace them mostly leave within a few months. -Upper management live in a fairy tale world and have no idea what the ground level is like. If they knew half of what was going on in EVERY one of there stores to survive I believe they would rethink there entire strategy. -Not a single person in any store on any level I have met has ever been happy to work at Five Below, everyone is miserable and ready to leave as soon as possible.

1.0
Dec 15, 2019
Recommend
CEO approval
Business Outlook

Pros

20% discount on everything in the store. Relaxed dress code. Entry level management job. Paid time off.

Cons

Very low pay. Associates under management are not treated like human beings but rather expendables who can be fired at will for any reason. HR is non existent and does not care at all how you feel or what you say. Not enough hours in a day to get everything needed to get done. Very high turn over rate for associates and managers because once people see how horrible the job is, they quit. No one ever wants to work trucks because the pay is so poor so you end up doing all the work yourself.

3.0
Oct 26, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits Paid time off was good for the industry

Cons

Corporate culture changed the feel of the company as it grew and it has become impersonal. Unprofessional higher level management. Sexual harassment is acceptable and goes unaddressed when reported. Stores are shorted necessary positions to save payroll cost to take advantage of salaried management.

Viewing 4 - 6 of 2,682 Reviews

Glassdoor has 2,772 Five Below reviews submitted anonymously by Five Below employees. Read employee reviews and ratings on Glassdoor to decide if Five Below is right for you.